Viewing Your Subscription Details

Created by Matshepo Khumalo, Modified on Tue, 27 Oct at 12:32 PM by Matshepo Khumalo

Overview

Organization Account Owners can view their current subscription status and plan details at any time. 

Pre-requisites:
1. Subscriptions:billing and Subscription:usage permissions.

Viewing Your Subscription Details

  1. Navigate to Settings > Subscriptions settings.

  2. On the Plans & Billing page, billing and usage details will be displayed

    • Plan Name: Free Subscription

    • Action Control: A View Plans button allowing you to explore available upgrades.

    • Plan Usage: Gives a summary view of what has been used across the organisation.


Frequently Asked Questions & Troubleshooting

Who can view the Subscription Overview page?

  • Access to billing and subscription settings is restricted to organization Account Owners and designated administrators.

How do I upgrade plans?

  • Click View Plans on your subscription summary page to compare available tiers, review feature limits, and select an upgrade option.


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